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FAQ

TBI-App

Does the TBI-App recommend any insulation solution/product?

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No, the TBI-App does not recommend any solution or material. It only offers conservative estimations based on generic solutions and a general advice by component. For further information or insulation design, please contact your insulation expert.

Can I print the information gathered in the inspection?

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Yes, you can transfer the TBI project files to the TBI-Admin Software for desktop devices and create customized documents. You can also generate them directly with the TBI-App as single PDFs for individual reports or print the full project summary.

Are energy saving outputs guaranteed?

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No, the TBI-App only offers a conservative estimation of the amount of energy a component is losing. In addition, it shows the potential savings if a component will be insulated or if an improved insulation system will be installed. The saving estimations are given in a range evaluating the performance of a typical basic and a good, realistic insulation system.

Do I need internet connection to work with?

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The TBI-App is an offline reporting tool. You only need to be connected to download the App and activate the Pro-licence key once (if working with the Pro version).

Do I need to download a new App to upgrade to the Pro version?

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No, you only need to introduce the annual Pro licence key in the TBI-App EASY.

How can I transfer my project to the TBI-Admin?

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Any report made with the TBI-App is registered in the TBI project files and can be transferred as the user desires (usb, email, cloud, Bluetooth…) to the desktop device where the TBI-Admin has been installed. Both the TBI-App and the TBI-Admin are offline tools.

EASY

Is there any time restriction for using the TBI-App EASY?

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No, users can report using TBI-App version Easy as many times as they want. However, its use is limited to a single component and only one project.

Can I report any kind of component using the TBI-App EASY?

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Yes, the different App features are open in the TBI-App EASY. The only restriction comes from only being able to report single components. It means that by inserting any new component you will delete what was reported previously. Several reports for the same component are also allowed.

Can I define the energy cost and the CO2 emission factor using the TBI-App EASY?

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Yes, the TBI-App EASY has a generic project by default with 3c€/kWh and 181 gr of CO2. Both values can be changed editing the project. The TBI-App EASY is limited to one project and one component.

TBI PRO

Do I need internet connection to validate the TBI-App Pro licence key?

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Yes - even though the TBI-App is an offline tool, you need to be connected when you activate your licence key. Any process after can be completed without a connexion.

How often do I need to update the Pro licence key?

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Pro licence keys are valid for 1 year from the day you validate it in the App. After this period, you can only work with the EASY version until you introduce a new licence.

How many projects, components or reports can users inspect?

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There is no restriction about the number. However, we recommend to back up your projects regularly in your desktop or in your cloud for later administration with the TBI-Admin.

Can I use the Pro licence key in different devices?

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No, the Pro licence key is valid for 1 year 1 device use.

TBI Admin

Can I make energy saving simulations with the TBI-Admin tool?

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No, the TBI-Admin is only a database and an administrator tool that works with the information gathered and calculated by the TBI-App.

Do I need internet connection to work with from my desktop ?

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