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FAQ

TBI-App

Does the TBI-App recommend any insulation solution/product?

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No. The TBI-App does not recommend any solution or material. It only offers conservative estimations based on generic solutions and a general advice by component. For further information or insulation design, please contact your insulation expert.

Can I print the information gathered in the inspection?

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Yes. You can transfer the TBI project files to the TBI-Software for desktop devices and create customized documents. You can also generate them directly with the TBI-App as single PDFs for individual reports or print the full project summary.

Are energy saving outputs guaranteed?

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No. The TBI-App only offers a conservative estimation of the amount of energy a component is losing. In addition, it shows the potential savings if a component will be insulated or if an improved insulation system will be installed. The saving estimations are given in a range evaluating the performance of a typical basic and a good, realistic insulation system.

Do I need internet connection to use the TBI-App?

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The TBI-App is an offline reporting tool. You only need to be connected to download the TBI-App and to activate the TBI-App key if you have purchased the TBI-Software. The TBI-App key is included in the TBI-Software.

Do I need to download a new TBI-App after purchasing the TBI-Software?

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No. You only need to introduce the TBI-App key which is included in the TBI-Software to unlock all functionalities of the TBI-App.

How can I transfer my project to the TBI-Software?

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Any report made with the TBI-App is registered in the TBI project files and can be transferred as the user desires (USB, email, cloud, Bluetooth…) to the desktop device where the TBI-Software has been installed. Both the TBI-App and the TBI-Software are offline tools.

Is the number of components/projects restricted when using the TBI-App without the TBI-Software?

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No. The number of components/projects is unlimited. 

Can I report any kind of component using the TBI-App?

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Yes. The different App features are open in the TBI-App.

Can I define the energy cost and the CO2 emission factor using the TBI-App?

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Yes. The TBI-App has a generic project by default with 3c€/kWh and 181 gr of CO2. Both values can be changed when editing the project.  

TBI-SOFTWARE

Do I need internet connection to validate the TBI-Software key?

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Yes - even though the TBI-Software and the TBI-App are offline tools, you need to be connected when you activate your TBI-keys. Any process after can be completed without a connexion.

How often do I need to update the TBI-Software?

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The TBI-keys are valid for 1 year from the day you validate them. After this period, you can only work with the free TBI-App until you settle the TBI-Software annual licence fee and introduce new TBI-keys.

How many projects, components or reports can users inspect?

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There is no restriction in the number. However, we recommend to back up your projects regularly in your desktop or in your cloud for later administration with the TBI-Software.

Can I use the the TBI-Software key and the TBI-App key in several devices?

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No. The TBI-Software key and the TBI-App key are valid for 1 year 1 device use.

Can I make energy saving simulations with the TBI-Software tool?

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No. The TBI-Software is only a database and an administrator tool that works with the information gathered and calculated by the TBI-App.

Do I need internet connection to work with from my desktop ?

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No. The TBI-Software is an offline tool. You only need to be connected when you download the TBI-Software and activate your TBI-Software key. Any process after that can be completed without a connexion.

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